support@roblierebelride.com

Privacy Policy

Privacy and Data Protection at Roblie Ride

Our Commitment to Your Privacy

At Roblie Ride, we strive to protect any personal information you may
provide us. Your personal information is never lent or sold to anyone for any
purpose.

Essential Information We Collect

To operate our store efficiently, we capture some information about your
device, such as your IP address, and information related to your visit when you
browse our store. This includes time-stamps, the last page or product you
visited, and indications that you logged in. We collect this information to:

  • Remember
    who you are after you log in, so you do not need to authenticate at each
    click.
  • Monitor
    if our website is running with the high performance we are dedicated to
    providing.
  • Allow
    you to browse between products without having to start back from the home
    page at each click.
  • Remember
    if you put something in your shopping cart before you decide to checkout.
  • Ensure
    that your data is processed securely.

We collect this essential information through the use of cookies. Cookies
are small text files used by most websites. A website places cookies in the web
browser and then reads the information collected through the cookies every time
the user performs an action. Without enabling this mechanism and these
first-party cookies, we could not provide you with the smooth experience that
you expect while navigating our site.

Order Information You Provide

When you purchase from our store, we need specific information about you to
process your order and ship the merchandise you selected. This includes your
first and last name, email address, and shipping and billing address. We also
use your contact and order information to send you communications related to
the processing of your order. We request this information on our “checkout
page” before letting you finalize your purchase with the payment.

Accounts

You can sign up for an account to make future purchases more convenient.
This confirms your interest in our store and saves your information so that you
do not have to provide it again. We also give you the option to easily withdraw
your consent and delete your account. Simply connect with us at
support@roblierebelride.comk.

Partial Purchases

If you start to buy one of our products but do not complete the purchase,
you may have provided partial information, such as your email. We might send
you an email to remind you of your interest. If you are not comfortable
receiving further emails of this kind, you can opt-out by clicking the
unsubscribe button on any email you receive. Your privacy means a lot to us,
and we will stop sending you these communications right away.

Personalization

We use specific information related to your visit, such as the timestamp of
your visit, the page or product you viewed, and where you came from (e.g.,
clicking on an advertisement or direct link). This information helps us provide
a personalized experience and relevant communications. We capture this
information through cookies, called “beacons,” that we allow you to
block.

Newsletter Subscription

Newsletters are sent only to users who choose to provide us with their email
address. Our newsletter subscriber database is never sold, rented, or loaned to
any other parties. We collect aggregate information regarding open rates, page
views, and generated sales from our HTML email newsletters. Aggregate information
does not personally identify individuals.

Opting Out

If you wish to have any of your personal information removed from our
database or no longer want us to send any further communications, please send
an email to support@roblierebelride.com. To stop receiving emails from us, simply
click the unsubscribe link in the footer of any email you receive from us.

Links

Our website contains links to other sites and advertisements. This privacy
statement only applies to information collected by our website. We are not
responsible for the privacy practices and policies of third parties.

How Do We Process Your Information?

We use an external provider to run our store, BigCommerce. BigCommerce is
based in the US and participates in the EU-US Privacy Shield Framework,
committed to providing best-in-class service and data protection. You can check
its participation in the Privacy Shield on the official site of The
International Trade Administration (ITA), U.S. Department of Commerce.

Through WooCommerce,
we also use other highly specialized external providers to provide competitive
services.

Other Service Providers

Payment: Our store is PCI-DSS compliant, adhering to a very
strict industry standard with requirements for the protection of payment
information.

Roblie Ride is dedicated to providing high-quality leather products and
ships both locally and internationally. We pride ourselves on offering products
under our private label, Roblie Ride, ensuring the highest standards of
manufacturing and quality.

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